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FSO GUIDE TO ENJOYING AN EVENING AT THE SYMPHONY

BOX OFFICE
The FMU PAC Box office opens 90 minutes before showtime.
 
COAT CHECK
The coat check is open seasonally and is located in the first floor lobby.
 
CONCESSIONS
Refreshments may be purchased in the first floor lobby prior to the performance and during intermission. Food and beverage are not permitted in the auditorium.
 
EARLY AND LATE ARRIVALS
Auditorium doors open to the public 30 minutes before the concert. Latecomers will not be seated until the first convenient pause in the program.
 
ELECTRONIC DEVICES
As a courtesy to other patrons, please silence all electronic devices during the performance. Video
and recording devices, including cell phone cameras, are strictly prohibited in the auditorium.
 
IN CASE OF EMERGENCY
For immediate onsite assistance, please contact the nearest usher. If you use a care provider, please leave your exact seat location (section, row and seat number) with them. This will enable the FSO staff to locate you if needed.
 
KAPPA ALPHA ORDER ESCORT ASSISTANCE
The FSO is proud to have the fine gentleman of the Delta Tau Chapter of the Kappa Alpha Order at Francis Marion University to lend a helping hand this season. The Kappa Alpha Order’s Escort Assistants begin their service 90 minutes prior to FSO performances at the drop-off/pick-up station in the FMU PAC side parking lot located on Cheves Street (across the street from the Florence Museum). Patrons have the option of being guided to the lobby or their auditorium seats.
 
At the conclusion of the concert, the Kappa Alpha Order’s Escort Assistants will guide patrons back to the drop-off/pickup station in the FMU PAC side parking or to their automobiles.
 
PARKING
The FMU PAC neighbors have graciously allowed FSO patrons use of their parking areas for performances. Limited handicapped parking is available on a first-come, first-serve basis in the FMU PAC side parking lot located on Cheves Street (across the street from the Florence Museum).
 
NOISE
Please keep noise to a minimum as performers can be disturbed by even the faintest whispers.
Patrons with oxygen tanks are asked to switch to a continuous flow setting.
 
RESTROOMS
Restrooms are located in the first and second floor elevator lobbies.
 
SERVICES FOR THE HEARING IMPAIRED
Limited headsets and transmittal devices are available. Please see an usher upon arrival to reserve this service.
 
SERVICES FOR THE MOBILITY IMPAIRED
Wheelchair and alternate seating for those with disabilities are available. For best accommodations, please inform the box office of your needs when purchasing tickets.
 
SMOKING
The FMU PAC is a smoke-free facility and property.
 
TICKET DONATIONS
Can’t make a performance? The FSO is pleased to offer your tickets to another classical music fan or donate them to a local charity. The FSO will issue you a tax-deductible credit of your ticket value for your records. Please inform the FSO office of your available tickets in advance of the performance day at 843.661.2541 or manager@florencesymphony.com.
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